Why Is Gathering Your Employees’ Feedback Important?
As a business owner, you want to ensure your employees are satisfied and happy with their jobs. Unhappy employees can result in lower morale, reduced productivity, and high employee turnover rates. One way employers find out more about their employees’ work days, what they like and dislike, and other vital information is by gathering their feedback.
In order to truly understand things from your employees’ perspectives, you have to obtain feedback. To get the most unbiased result, you should consider anonymous employee questionnaires and surveys. Both of these feedback methods allow your employees to “speak freely” without any repercussions since it is anonymous.
Questionnaires should ask specific questions that require the employee to provide more than a “yes” or “no” answer. Ideally, you want your employees to offer insight in their responses. For instance, you could start off by asking if the employees like their jobs with a follow-up question asking why they answered that way. You could also ask what could be done to make the workplace more productive or better.
Surveys are normally used to gain a general understanding of how employees feel about various aspects of their job or employment. You can use a ranking scale on one to ten, true and false, or yes and no type questions. At the end of the survey, you might also want to include a comment option for employees to write down anything they feel they want to elaborate on further.
Once you have gathered feedback using one or more methods, then you are able to take advantage of the benefits of feedback in the workplace. The feedback your employees provided helps you understand the following:
- The dynamics of the workplace environment. There are normally certain dynamics small business owners would not otherwise be aware of, such as a bossy supervisor/manager or an employee who passes off his or her work to other employees.
- The overall satisfaction of your employees with their jobs. You can learn more about what they think about benefit packages, their rate of pay, the opportunity to advance in the business, and other such details. This information can help be used to develop new opportunities and perks for your employees.
- The cause of high employee turnover rates. The feedback provided will shed light on why employees do not stay for long. You can learn more about performance and productivity concerns, as well as what you can do to increase retention rates.
Gathering feedback is also recommended before rolling out significant changes in the workplace. For example, you may want to start a workwear uniform requirement to simplify your dress code policy. Finding out if your employees would be on board, whether they expect you to supply the uniforms, and other such details will go a long way toward ensuring the success of a new dress code policy.
For more information about obtaining uniforms for your business, along with options to rent, lease, or buy, or for our nearest location in your area, please feel free to contact Prudential Overall Supply at (800) 767-5536 today!