Choosing a uniform rental and supply company is a big decision. Selecting a company that you can have a positive long term relationship with means not only will your employees always look their best, but you’ll also know that, should a problem arise, you’re covered. Here are some basic tips for choosing the best uniform rental company to suit your needs:
Customer Service
If you end up with a uniform rental service that isn’t committed to providing excellent customer service, is it really worth saving a few dollars, in the long run? An emphasis on customer satisfaction should be your uniform service’s number one priority. Don’t be afraid to ask for a list of references, and take the time to investigate the companies that are already using your potential uniform service.
Longevity Matters
The uniform rental industry is a notoriously fickle one. If a service has been around for a long time, it’s usually a good indication that they provide quality service. Ask how long they’ve been in business, and take a look at their track record. Independently owned businesses with more than 10 or 15 years in the rental service industry are often the cream of the crop.Ask About Their Process
A uniform rental company with a streamlined and organized process is more likely to be on time and provide quality service. Ask detailed questions about how their systems work, how they keep track of your uniforms between launderings, and how their services work. Make sure you’re left a receipt every week, and ask whether you have to sort your company’s uniforms yourself.
