Complete Service Cycle
Prudential Overall Supply is proud to serve our customers. This page captures the many benefits Prudential Overall Supply customers receive. The extra attention to quality and detail for service highlights like shirt pressing, multiple inspection points, in-line repair and on-time weekly deliveries equate to best-in-class customer satisfaction and retention.
1. Pick Up
Your customer Sales Representative carries a device to facilitate any service adjustment requests. Our digital method of managing your account allows us to quickly and securely store your service information. The invoice is completed on the device allowing your CSR to make requested adjustments on-site. An authorized signature is then captured.
2. Soil Sort
Type of fabric. Type of soil. Special process needs.
3. Washing
We process by soil classification. Computerized water wash equipment.
4. Drying
The drying process is conducted by utilizing energy efficient equipment calibrated to gain maximum garment life.
5. Pant Pressing
We individually press all executive pants with topper and leg presses. Minimizes wrinkles. Defines the creases.
6. Shirt Pressing
We individually press industrial as well as executive shirts with the traditional form press method. Reduces the wrinkles. Detailed finish to the collar. Superior method of pressing.
7. In-Line Repair
The garment repair stations are located within the flow of the press line. The eye opener repair tag allows your employee to point out specific repair and service needs. The tag is attached to the garment throughout the cleaning process to ensure your repaired garments are delivered the following week. You remove the tag to insure the repair was completed properly.
8. Individual Garment Identification
9. Quality Assurance Inspector
Prudential employs final repair Quality Assurance Inspectors to assure 100% complete delivery.
10. Distribution
By your account number, delivery day, route and employee ID numbers.
11. Delivery
The garments are delivered by the Customer Sales Representative to your location. The garment barcode verifies that what was picked up is delivered as promised; cleaned, pressed and repaired.