About this information
The CV score is measured through the Company’s Customer Visitation (CV) process. The CV occurs with a face to face meeting with each reviewed customer. The CV rates each customer service touch-point (6 touch points).
The HMS survey program is an outreach to all Prudential Overall Supply customers that we are able to contact during the call period for the specific market center. The survey has six questions:
Q1 - On a scale of 1-5 how would you rate the service provided to your company by Prudential Overall Supply?
Q2 - On a scale of 1-5 how would you rate the overall quality and products of Prudential Overall Supply?
Q3 - On a scale of 1-5 how would you rate the overall ease of our billing system?
Q4 - If there was one thing we could do better what would it be?
Q5 - Are there any immediate concerns that need our attention?
Q6 - On a scale of 1-5 how would you rate your overall satisfaction with Prudential Overall Supply?
Prudential Overall Supply is a high-quality uniforms and textile rental business solution with over 85 years of experience.
Over the years, Prudential has provided uniform rentals and apparel services to more than 26,000 customers and up to 110 Fortune 500 companies. Roughly 1,600 of those customers have used Prudential Overall Supply services for more than 85 years. With 36 national locations and counting, and over 1,650 highly trained and tenured employees, we are committed to the future of apparel services.
Prudential is also dedicated to a philosophy of “Total Quality Service.” It’s that dedication that underpins our high quality of management, employee training, and customer service. Click here to read more about our services.
Welcome to Prudential Prudential Cleanroom Services
We are dedicated to critical environments.
Since 1960, Prudential Cleanroom Services (PCS) has provided state-of-the-art cleanroom apparel services to businesses throughout the country.
From humble beginnings, Prudential has developed into an internationally recognized source of uniform rental and cleanroom apparel services. A diverse set of businesses that operate in aseptic, particulate, and ESD controlled environments now rely on Prudential for their cleanroom garment processing needs.
All Prudential Cleanroom Services Garment Processing Facilities are validated for sterile garment processing and have an ISO 9001:2008 certified quality management system.
Prudential is proud to provide cleanroom laundry and apparel service programs to customers. PCS remains committed to satisfying our customers’ evolving needs.
IRVINE, Calif. — Prudential Overall Supply, a provider of reusable image work apparel and related textiles, reports that its 2023 customer satisfaction index (CSI) score was 4.49 (up from 4.46 from the previous year)...
Messes happen, especially in industries like food service or automotive repair. Luckily, many common stains can be removed using products you already have in your home, from white vinegar to baking soda. When...